I was working with an Aidan Taylor client last Friday, a multi-billion dollar publicly-held company that is just beginning to embrace social media. The person I work with exposed me to an amazing social media impact story that began a few weeks ago (July 6th, 2009). It is the tale of a musician, Dave Carroll, who was traveling with his band, Sons of Maxwell, via United. What ends up happening is gross negligence in the baggage handling department. If you're a guitar player, a Taylor acoustic ...
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