“Knowledge Talks, Wisdom Listens.”

                                   —Jimi Hendrix      


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Showing category "Management" (Show all posts)

Harris Hawk Model for Business Collaboration

Posted by John-Scott Dixon on Monday, August 10, 2009, In : Management 
This video was first created June 9th, 2008. It is about the Harris Hawk as a great example for strategic teamwork, especially when using computer-based communication, like Skype or Google Chat, where team members can feed information to each other during the conversation with a potential client or vendor. It's kind of like speaking a different language, where you turn to your colleagues to have a private discussion (adjusting strategy real-time), while the other party waits patiently with th...
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Putting Customer Satisfaction in Perspective

Posted by John-Scott Dixon on Thursday, March 19, 2009, In : Management 

My Dad received his M.D. over 40 years ago, and has practiced as an Ophthalmologist for 35 years.

The other day, he was talking to me about a recent case. He has hundreds of surgical cases every year. So, when he wants to talk about one, something special has happened. In this case, an older gentleman paid my Dad a visit. He had suffered with blindness in one eye for nearly 10 years. Upon examination, my father told him that he had a nasty cataractEye that, if removed, would probably return s...


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Modern Tribes

Posted by John-Scott Dixon on Thursday, March 19, 2009, In : Management 

In many parts of the world, people still band together in primitive tribes. They work in unison and do whatever is necessary to survive. Life is harsh. When they make mistakes, they die. We are lucky in that for our modern tribes or companies the consequence of failure is rarely death.

Of all similarities between tribes, primitive and modern, it is the ability to maintain battle readiness during times of prosperity that is most critical. When the living is easy, the opportunities to work in h...


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About Me


John-Scott Dixon I have over 16 years of experience managing and leading the Ecommerce efforts of medium and large companies. I have held sales, sales management, marketing, operations, IS/IT, legal and executive management positions in start-up to multi-billion dollar organizations. I have also served as an adjunct professor of Ecommerce for the MBA program of the University of Missouri (where I received an MBA concentrated in Direct Marketing in 1989). I led the Ecommerce initiative for Sprint PCS (PCS) and Sprint (FON) as Vice President of Ecommerce. I led the integrated marketing efforts for Insight (NSIT) as Senior Vice President of Marketing and Ecommerce. Today, I am the President of Aidan Taylor - a Web marketing company.
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